Privacy Policy

Effective Date: 27/03/2626

At our Bliss spa Center Lahore we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our spa, website, or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Full name

• Phone number

• Email address

• Appointment details and service history

• Health-related information (only if relevant to massage treatments)

• Payment information (processed securely through third-party providers)

2. How We Use Your Information

We use your information to:

• Schedule and manage appointments

• Provide personalized massage and spa services

• Communicate with you بشأن bookings, updates, or promotions

• Improve our services and customer experience

• Comply with legal or regulatory obligations

3. Health Information

Any health-related information you provide is used strictly to ensure safe and effective treatment. This information is kept confidential and only accessed by authorized staff.

4. Sharing of Information

We do not sell or rent your personal information. We may share your data only in the following cases:

• With service providers (e.g., booking systems, payment processors)

• When required by law or legal process

• To protect the safety and rights of our clients and business

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is 100% secure.

6. Data Retention

We retain your information only as long as necessary to provide services and comply with legal requirements.

7. Your Rights

You have the right to:

• Access your personal information

• Request corrections or updates

• Request deletion of your data (where applicable)

• Opt out of marketing communications

To exercise these rights, please contact us using the details below.

8. Cookies and Website Tracking (if applicable)

If you use our website, we may use cookies to enhance your browsing experience and analyze website traffic.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

[Your Spa Name]
[Address]
[Phone Number]
[Email Address]

By using our services, you agree to the terms of this Privacy Policy.